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Getting Started with the DynamicLink Portal

This guide will walk you through the initial steps of setting up your account and managing users within the DynamicLink Portal.

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1. Account Setup

Getting started with the DynamicLink portal is simple.
  1. Sign Up: Once you have signed up, you will receive an email to verify your email address.
  2. Set Password & Details: Next, set up a password and complete a couple of personal and company details.
  3. Account Administrator: If you registered your company on the portal, you will automatically be assigned the Account Administrator role.
  4. Joining an Existing Company: If you are joining a company already registered on the portal, contact your Account Administrator to assign you appropriate roles and permissions.

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2. Adding a Team Member

As an Account Administrator, you can easily add new team members and assign them roles.
  1. Log in to the Portal: Use your Tenant’s credentials to sign in.
  2. Navigate to the Tenant Tab: On the left-hand side menu, click on Tenant.
  3. Access the Users Section: Under the Tenant tab, select Users.
  4. Add New User: Click the +Add button to create a new user.
  5. Complete User Details (Section 1):
    • Username: Enter a unique username (should not contain capital letters).
    • Email: Provide a valid email address.
    • Role: Choose the user role (Admin or User).
    • Tenant: Select the associated tenant.
    • Phone: Enter a phone number (optional).
    • Status: Set user status as Active or Inactive.
  6. Save User: Click the Save button to create the user.

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3. Ordering and Setting Up Network Ports

This section outlines the process for creating a Port within your customer Portal network. Your organization’s Port serves as the physical connection point between your internal network and the DynamicLink network. A Port must be deployed wherever you wish to route traffic.
  1. Log in to the Portal.
  2. Navigate to Build Your Network: From the left-hand side menu, select Build Your Network.
  3. Choose Ports: On the left side of the Build Your Network section, choose Ports.
  4. Order Ports: Click on the +Order Ports button.
  5. Fill Port Details:
    • Connection Type: Select the type of connection (e.g., Data Center).
    • Country: Choose the country.
    • City: Select the city.
    • Building Name/Address: Enter the building name or address.
    • Choose the BW (Bandwidth): Select the desired bandwidth (e.g., 10 Gbps).
  6. Place Order: Click the Order button to place the request.
Note: After ordering the port, its status will be marked as Pending, awaiting approval from the Administrator.

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Viewing Order Log

You can track the status of your port orders and other actions:
  1. Navigate to the Order Log tab: This is located on the left side of the page.
  2. Review Records: Here, you will find a detailed record of all actions performed, including:
    • Ordering new ports
    • Deleting ports
    • Enabling services (e.g., Network Observability, Firewall)
    • Ordering public IPs
    • Changing packages
  3. Filter Options: Options are available to filter the Order log by category or view all order actions.

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Port Provisioning and Availability

  • Provisioning: After placing the order, the port will remain in Pending status until the Admin begins provisioning. This process typically takes a few hours.
  • Availability: Once provisioning is complete, the port will become Active and ready for use. Connections can then be established on these ports.