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Direct Internet Access (DIA) provides a dedicated, uncontended link to the internet for critical applications that need guaranteed bandwidth and performance. Unlike shared internet connections, DIA offers exclusive access to your allocated bandwidth, ensuring consistent performance and reliability.

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Create a DIA connection

Navigate to Build Your Network > Ports. Click Add a Connection in the upper right or click Add connection next to the port you are using. Complete the following fields: “A” Port Select Customer Port and then complete the following fields: “Z” Port Select Internet and then complete the following fields: Enter a connection name and then click Add. You can find information about your IP pool under the Public IPs tab on the left. You should configure your router’s WAN interface one step higher than the gateway address. For example, with a gateway address of 80.246.11.101, you would use 80.246.11.102.

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Post-provisioning testing

After your DIA connection is provisioned, you should test it to ensure it meets expectations.
  • Test both upload and download speeds to confirm bandwidth allocation.
  • Verify that latency meets your requirements.
  • Configure your allocated IP addresses as needed.